On the surface, technology and junk removal sound like strange bedfellows. The junk removal process seems simple; call someone, they pick it up, the customer pays the bill, and then it junk and debris is thrown away. Ah, if life was so simple.

Several years ago AC Trash Hauling & More added a CRM, customer relationship management, to our arsenal of tools to reach out and communicate with our customers. It was the best thing we ever did. We have become accessible to our customer base 24/7/365.

Our system, THRYV, allows communication 24/7/365 between us and our customer. It all starts with visiting our website, www.ACTrashHauling.com. Our customers, you, fill out a simple form with a request for service. You can also add photos and suggested schedule dates.

From there we can provide an estimate or contact you for additional information. Step next is to approve the estimate and schedule.

Our automated system will send you a reminder the day before and approximately 1 hour before the scheduled pick up. No reason to miss the appointment.

Before we leave your property, we will send you an electronic invoice for credit card payments. Follow the instructions and pay the bill. This automatically issues a receipt. The other option is to pay us directly, and once again an automated receipt will follow. Neat, clean and simple.

We recently added the ability to be reached by voice activated systems; Alexa, Google Assistant, and Bixby as a few examples. Sit at home and ask these “assistants” a question such as, “Who can haul away and old mattress from my home in Westfield, IN?” This will result in an answer to contact us.

Feedback from our customers has been extremely positive. The system is very user friendly and self explanatory.

Yeah, who said technology and trash hauling are strange bed fellows. We look forward to helping you. Try it, you’ll like it!!

Just a reminder, we provide our trash hauling and junk removal services to the following communities in the Indianapolis area:

Noblesville Carmel, Fishers, Westfield, Sheridan, Zionsville, Broad Ripple, Cicero, Castleton, Lawrence, Tipton, McCordsville, Fortville, and more upon request.